We're incredibly proud of the instruments we make, and think you'll love them, too. If for any reason you find that one of our instruments is not a good fit, we offer a 30-day return window beginning on the day of delivery. There are no restocking fees, and we'll cover the cost of the return (excluding Hawaii and Alaska).
To receive a full refund, the instrument must be returned to us in good-as-new condition, with the original packaging intact and all package contents (cables, adapters, pamphlets) included. Once we have received and inspected your instrument, we’ll refund your payment using the billing method used to make the purchase.
Please note that this return policy applies only to products purchased directly from Artiphon at artiphon.com. If you purchased one of our products from a third-party dealer or retail outlet you will need to contact that dealer directly. Our retailers handle their own returns, refunds, and exchanges, and may have policies that differ from our own.